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Message： Hello, I have a problem with Ucancam, I can’t export files as DXF, EPS or PLT. I’m using Version 10.06, Windows 7. The files are not created. I tried few times to install again but, it still doesn’t work. I hope You will help me to fix that problem as soon as posible. Thank you. Best Regards, Mateusz Palucki Mateusz 2017/04/26

Reply： pls check your windows system wether you have the right to create the file in your folder. ( 2017/04/26 )

Message： Please send me the link for version V8.20.M and V8.18.3 M. Sreejith 2017/04/23

Reply： V8 is too old, it is out of service now ( 2017/04/23 )

Message： Hello, How do I add roman ogee to your tool library that will give me the right shape? Thomas 2017/04/21

Reply： Hi, till now ucancam does not support the shaped tool to be added in the tool library. but you can also use the roman ogee in real machinng. ( 2017/04/21 )

Message： hi….pleas help me my plotter machine V8 sc 631E Problem missing dongle how to is fix…. you have a same to same software for internet . . . What web site or software name … please help me mahesh 2017/04/21

Reply： Hi V8 is too old, and it is out of service. ( 2017/04/21 )

Message： Hi, I bought your V9 program to run a desk milling/engraving machine made in China! I would like to engrave small lettered plackards, but there is no single line Text in the font library! The single line font is just that! one font! How or where can I get single line Text into the font library of ucancam V9 ?? Tony Ilyes 2017/04/17

Reply： there are the single line font int bottom of font library, pls check. ( 2017/04/17 )

Message： I have ucancam waveboard V10. When will I download ucancam V11? Will i work in ucancam v11 with dongle of ucancam v10? Message：Hello! I have a wave which is saved in uсс (file extension). Unfortunately i didn’t remember it’s parametres by which I did it. How can I create the wave in ucancam waveboard with the same parametres but another size? Thanks　EkaterinaRussia2017/4/12 1:48:07 　　Reply：　　till now it is difficult. but in V11 ucancam will release a new function : create toolpath template from toolpath.(2017/4/12) Ekaterina 2017/04/13

Reply： about October 2017.it is not sure wether you can download it for free. ( 2017/04/13 )

Message： Hello! I have a wave which is saved in uсс (file extension). Unfortunately i didn’t remember it’s parametres by which I did it. How can I create the wave in ucancam waveboard with the same parametres but another size? Thanks Ekaterina 2017/04/12

Reply： till now it is difficult. but in V11 ucancam will release a new function : create toolpath template from toolpath. ( 2017/04/12 )

Message： I have ucancam 10.4 stan can I upgrade to 10.6 pro ? wath the price? shukie 2017/04/12

Reply： you can upgrade to 10.6 pro, but you need send back the old dongle. ( 2017/04/12 )

Message： Hi, what is the difference between Ucancam Standard, Pro and Pro + Rotary Axis for CNC engraving/3d machining? Thanks Stefan 2017/04/10

Reply： pls check http://www.ucancam.com/purchasing.asp ( 2017/04/10 )

Message： Hi there, I just got your Ucancam + rotary, when I import a STL. file and do my tool part and I go to NC. studio or do the work, It always comes out half of my sculpture. The length of my STL image is 700mm but it comes out has 345mm, can you tell me why this is happening? Thomas 2017/04/10

Reply： pls send your ucc file(include model and toolpath) to tech@ucancam.com ( 2017/04/10 )

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