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Message： I have Ucancam 9.8 & Dongle. I am running Windows 10 and recently when I import a dxf file it locks up Ucancam. Can I upgrade to UcancAM v10 using my current dongle? Dwight Brooker 2017/06/01

Reply： when you import dxf file, the file can not be open by other software(autocad), you can upgrade to UcancAM v10 . ( 2017/06/01 )

Message： Hola, He estado trabajando en UCANCAM v9 con mi dongle. y funcionaba bien, pero hoy ya no entro al programa y me dio un mensaje que dice “no se pudo crear un documento vacío”. Me podrían ayudar en porque me da ese error y como puedo solucionarlo? Aldo 2017/06/01

Reply： normally it is because your dongle ia not matched with ucancam version. ( 2017/06/01 )

Message： Do ucancam output g1 only of tool path? Han joungnam 2017/05/25

Reply： yes， just set the post processor. ( 2017/05/25 )

Message： Podrías decirme como hago para obtener una versión de prueba del v10 ? he intentado bajar pero todas me pide dongle . la verdad no se como es, otras companiaste dan una PRUEBA DE 30 DIAS de manera más práctica. Agradecería si pudieran dejarme probar el producto en mi maquina a ver si es lo que necesito. Gracias VICTOR 2017/05/24

Reply： Hi till now there is not a trial version for ucancam. the price of ucancam is cheap. you can order from our web:http://www.ucancam.com/purchasing.asp, and there are alot of demo videos on web you can check. ( 2017/05/24 )

Message： Hi, I enjoy your software very much. I would like to send you suggestions for better translations within the software. Some of the words used in the software is not correct according to the english language. Where can I send you the suggestions? Jake Oliver 2017/05/23

Reply： yes, you can. ( 2017/05/23 )

Message： Hello, I upgraded from Ucancam 10.4 to 10.6 and the problem is that all paths when posting thee gcode are more than doubled in size .For example a area clearance with 20% overlap with 3mm bit going circular will leave almost 3mm between the lines and the circle in the program is 103mm path and in the posted gcode 217 mm. Please tell me how to solve this issue. Thank you! Rares 2017/05/18

Reply： pls send your ucc file to tech@ucancam.com so that we can check it. ( 2017/05/18 )

Message： This is the next part to my last message: The error that pops up when I try and upload a dxf file says “Error: Unable to upload dxf file.” Jacob 2017/05/13

Reply： This message is not from our software. ( 2017/05/13 )

Message： Hello, Seen have got my ucancam 10.6 + rotary version, any time I do a rotary with STL file, and the job is almost 80% complete, then the code does the wrong thing and go over the part that has been done and destroy the work, this only happens when I use STL file rotary. Can you tell me what is going on? Thomas 2017/05/13

Reply： we have fixed bug in the version, you can download it from http://software-1252821658.cosgz.myqcloud.com/ucancam%20V10.7/V10.6-Ucancam%20Pro-Eng.rar ( 2017/05/13 )

Message： Hello, I’m trying to upload a file from AutoCAD into Ucancam using import and export. The file type I’m trying to use is a DXF file. Every time I try to do this an error pops up. What DXF file is needed? Is there a better file type to use? Thanks for the help. Jacob 2017/05/12

Reply： what an error pops up? you can send dxf to tech@ucancam.com ( 2017/05/12 )

Message： Why does v10 pro say “Fail to create an empty document” when I try to start it I have a dongle Byerley 2017/05/12

Reply： your dongle is not matched with ucancam version. ( 2017/05/12 )

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