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Message： I have ucancam v10 professional version ….it’s not giving me accurate results…. Example .. when i draw a circle of 50mm diameter on Ucancam then the machine cut a circle of 170mm and i have tried with different tools it still give the problem AMA 2018/03/13

Reply： firstly you need check nc file(g code) wether the code is correct. ( 2018/03/13 )

Message： Hi, Where can I find the ‘Python Api’ ? Thanks Picle 2018/03/08

Reply： pls check the software package: Python for Ucancam basic development.docx ( 2018/03/08 )

Message： I made toolpath output then transfer to the machine by USB. Before running I have get this message MOT 9005 Z AXIS OVER SOFTLIMIT (+) A.Jandoul 2018/03/07

Reply： maybe your machine origion point is not suitable. ( 2018/03/07 )

Message： Merhaba dalma derinligini 6mm ayarlıyorum fakat post ta 13 mm görünüyor ve hata veriyor neden olabilir dervis 2018/02/27

Reply： the z value of nc file is also related wtith the original point when ouput the toolpath ( 2018/02/27 )

Message： Hi, Need 10.6 Version!! Jose Roberto 2018/02/22

Reply： ucancam Pro: http://software-1252821658.cosgz.myqcloud.com/ucancam%20v10.6/V10.6-Ucancam%20Pro-Eng.rar ( 2018/02/22 )

Message： Where can I download Ucancam v. 10.6? Pawel 2018/02/22

Reply： ucancam standard : http://software-1252821658.cosgz.myqcloud.com/ucancam%20v10.6/V10.6-Ucancam-Eng.rar ( 2018/02/22 )

Message： My client is using your UcanCam V10 Pro. He is using free files to 3d engrave images. The first one went well no problems. When choosing toolpath on the second file the ucancam gave him an error : out of memory. The first file is 139mb and the second one with the error is 236mb. He is trying to use the “surface rough – Rough parallel” function. What could otherwise be the problem? Thank you in advance. Ronica Wright 2018/02/22

Reply： maybe you select the tool is too small, pls change the bigger tool or your computer memory size is too little. ( 2018/02/22 )

Message： Hi, I’m having some trouble to open some old .ucc files. it Show the “unexpected file format” mensage when i try to oppening. I’m already did try to iniciate the program before and open the file inside, but did’n work. Some tips? thanks! SamuelGerber 2018/02/22

Reply： if you can open the file , you can export the drawing as dxf file. then import it in the new version ( 2018/02/22 )

Message： Dear sirs, Can you tell witch languages are availables for Ucancam software? If my language is not available, is it possible to know how to translaste the ressources? Agustin 2018/02/22

Reply： what is your language? if translate ,you can contact with tech@ucancan.com ( 2018/02/22 )

Message： ucancam v 10 i installed in my computer but the text is not working what should i do hiran 2018/02/22

Reply： what is about the text, pls detail the problem. ( 2018/02/22 )

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