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  1. Message： Hello, My dongle is not working anymore V10,7 and is bought last year from Romania Importer ZSPOTMedia !How can you solve this problem? Thanks PREDA TIBERIU Preda Tiberiu 2018/05/29
    1. Reply： pls check wheather you have installed the driver of dongle. ( 2018/05/29 )
  2. Message： Hello. Did v9 PRO dongle run v11 ?? Prodekor 2018/05/24
    1. Reply： V9 dongle can not work on V11 ( 2018/05/24 )
  3. Message： we can not find command “Toolpath trim” on V11 Boy 2018/05/24
    1. Reply： in v11, it is in menu “Boundary Trim” ( 2018/05/24 )
  4. Message： I have an old machine. It used to use the parrotsoft motion control software. But I lost the dongle and I cannot open it anymore. So the machine manufacturer asked us to but the Ucancam software. I want to know it this software is compatible with my machine. The machine’s board is a pcut dsp v1.1 (from 2003) Bruno Antunes Martins 2018/05/24
    1. Reply： you can sent sa ample nc code of your machine so that we can check whether ucancam is compatible with . ( 2018/05/24 )
  5. Message： Hi, Can I use dongle license from V9 on v11 version? Regards, Marcin Marcin 2018/05/24
    1. Reply： V9 dongle can not work on V11 ( 2018/05/24 )
  6. Message： When using multiple pass, software does NOT allow to change starting/ plunge position. PLEASE HELP Andries Bezuidenhout 2018/05/07
    1. Reply： which kind of toolpath? ( 2018/05/07 )
  7. Message： hi would you please to add more tutorial? i’m new on this software puryantol 2018/05/02
    1. Reply： Yes, after relesed V11, we will add more tutorials. ( 2018/05/02 )
  8. Message： Hello, Will the v10 dongle work on v11? Where can I download the latest version of v10? ken 2018/04/20
    1. Reply： V10 dongle can run V11 ( 2018/04/20 )
  9. Message： Hello Each time in toolpath output “Speed down height” is 3, please change it to stay the same value as before. Thanks Artur Artur 2018/04/17
    1. Reply： ok,thanks you, i have sent your suggestion to the R&D department. ( 2018/04/17 )
  10. Message： Hello In toolpath output “Base on feature pt” is “Point A”, can you change it to “Same as Before”? Thank You Artur Artur 2018/04/17
    1. Reply： when you output the toolpath firstly, “Same as Before” is always not suitable. ( 2018/04/17 )

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

Contact us

Add：Room1016, No.33 Suzhou Street, Haidian District, Beijing, China
Tel：010-82684926
QQ：747 843 889
Email：sales@ucancam.com

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