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Message： Здравствуйте! Почему мой донгл SN:М12-4-0223 не работает с ucancam v9. При запуске программы пишет что ключа нет! Ключ установлен правильно, я проверил эту информацию в диспетчере устройств.Система на компьютере стоит Windows 7 x-64. Руслан 2018/06/26

Reply： your dongle is too old , it can not run on Win7. ( 2018/06/26 )

Message： Добрый день! У меня есть донгл SN:М12-4-0223, с какой версией ucancam он будет работать? Руслан 2018/06/25

Reply： ucacnam V9 standard version ( 2018/06/25 )

Message： HI Long time ago i bought v9 version and i would like to upgrade software to v11 Dongle from v9 version can work on the v11? If it is not possible, why are you releasing a newer version and pay more money? Marcin 2018/06/25

Reply： Hi V9 dongle can nopt run V11 version. you can buy from http://www.ucancam.com/purchasing.asp ( 2018/06/25 )

Message： I never use PointA in toolpath output, for each path it is different point, and it is huge problem if you forget to change it on “same as before” or custom, maybe can you make additional option to choose which one will be standard? Artur 2018/06/12

Reply： the original point is a important parameter when outputting toolpath. everyone should not forget it. ( 2018/06/12 )

Message： Hello i have dongle for Ucancam V8 But i lost the software CD, can you please send me the link to download the appropriate software version. Thanks. Salah Khalil 2018/06/11

Reply： V8 is too old, it is out of service. ( 2018/06/11 )

Message： Hy, I have Ucancam v10 and I just broke my usb dongle. Can anyone tell me how can I get a new one? Txanks catalin 2018/06/11

Reply： need to buy anew one. pls check http://www.ucancam.com/purchasing.asp ( 2018/06/11 )

Message： When open “toolpah output”, “Base on feature pt” always is set “Point A”, can you change it to “Custom” Best regards. Artur 2018/06/11

Reply： “Point A” is used more frequently than “custom point “ ( 2018/06/11 )

Message： hi. I forget Ucancam V8 software CD , Can you Sent me software CD V8? Thanks. Salah Khalil 2018/06/06

Reply： ucancam V8 is too old. it is out of service. ( 2018/06/06 )

Message： Do you have a video about setting up your post processor for a symtec, Or perhaps a copy of a file I could use for review? Michael Ingoe 2018/06/05

Reply： you can check menu””Toolpath”->”Post Set”, and doc http://www.ucancam.com/poste.asp ( 2018/06/05 )

Message： Hello, My dongle is not working anymore V10,7 and is bought last year from Romania Importer ZSPOTMedia !How can you solve this problem? Thanks PREDA TIBERIU Preda Tiberiu 2018/05/29

Reply： pls check wheather you have installed the driver of dongle. ( 2018/05/29 )

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