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  1. Message: I never use PointA in toolpath output, for each path it is different point, and it is huge problem if you forget to change it on “same as before” or custom, maybe can you make additional option to choose which one will be standard? Artur 2018/06/12
    1. Reply: the original point is a important parameter when outputting toolpath. everyone should not forget it. ( 2018/06/12 )
  2. Message: Hello i have dongle for Ucancam V8 But i lost the software CD, can you please send me the link to download the appropriate software version. Thanks. Salah Khalil 2018/06/11
    1. Reply: V8 is too old, it is out of service. ( 2018/06/11 )
  3. Message: Hy, I have Ucancam v10 and I just broke my usb dongle. Can anyone tell me how can I get a new one? Txanks catalin 2018/06/11
  4. Message: When open “toolpah output”, “Base on feature pt” always is set “Point A”, can you change it to “Custom” Best regards. Artur 2018/06/11
    1. Reply: “Point A” is used more frequently than “custom point “ ( 2018/06/11 )
  5. Message: hi. I forget Ucancam V8 software CD , Can you Sent me software CD V8? Thanks. Salah Khalil 2018/06/06
    1. Reply: ucancam V8 is too old. it is out of service. ( 2018/06/06 )
  6. Message: Do you have a video about setting up your post processor for a symtec, Or perhaps a copy of a file I could use for review? Michael Ingoe 2018/06/05
  7. Message: Hello, My dongle is not working anymore V10,7 and is bought last year from Romania Importer ZSPOTMedia !How can you solve this problem? Thanks PREDA TIBERIU Preda Tiberiu 2018/05/29
    1. Reply: pls check wheather you have installed the driver of dongle. ( 2018/05/29 )
  8. Message: Hello. Did v9 PRO dongle run v11 ?? Prodekor 2018/05/24
    1. Reply: V9 dongle can not work on V11 ( 2018/05/24 )
  9. Message: we can not find command “Toolpath trim” on V11 Boy 2018/05/24
    1. Reply: in v11, it is in menu “Boundary Trim” ( 2018/05/24 )
  10. Message: I have an old machine. It used to use the parrotsoft motion control software. But I lost the dongle and I cannot open it anymore. So the machine manufacturer asked us to but the Ucancam software. I want to know it this software is compatible with my machine. The machine’s board is a pcut dsp v1.1 (from 2003) Bruno Antunes Martins 2018/05/24
    1. Reply: you can sent sa ample nc code of your machine so that we can check whether ucancam is compatible with . ( 2018/05/24 )