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Message： I have just purchased Ucancam V11 which I am finding MUCH MUCH better than V8. I would like to put the tool settings I have entered in my main computer to another computer at home so I can do tool path settings from home. I know where the “ToolLib” file is but I do not think that is where the tool settings are being stored as the file does not update & when I copy & paste it into a different computer the tools have not changed on the new computer. Could you please tell me where the file is for the tool settings so I do not have to enter the tool settings manually on all my computer? Thank you. Warren Eames 2018/07/17

Reply： pls check menu “help”->”Open App Data Fold”, you will see toollib_en.db ( 2018/07/17 )

Message： Please if I insert the dongle it does not detect on the windows XP Sem Annafi 2018/07/12

Reply： pls check you have installed the drive of dongle. ( 2018/07/12 )

Message： hello, can help me get a solution, my machine does not read the nc files that are on the pendrive carlos 2018/07/12

Reply： you can read the nc file, if it is right, you need contact the machine manufacture. ( 2018/07/12 )

Message： Hi i Have V10.7 can install the software it keeps on giving me a ERROR – “couldn’t utilization, ERROR 0” Please advise Regards Eduan 2018/07/12

Reply： this massage was not from ucancam. and you can also try Ucancam V11. ( 2018/07/12 )

Message： Please when I install the Ucancam v9 software they gave a notification that dongle not found. what should i do? Sem Annafi 2018/07/11

Reply： pls ckeck weather you have installed the driver of dongle. ( 2018/07/11 )

Message： please can you tell me the site where i can get ucancam v8 software Sem Annafi 2018/07/11

Reply： V8 is too old , it is out of service. ( 2018/07/11 )

Message： hello, dongle SN:M12-4-0201. I opened the file from the notebook, this was the results: G90G17G21 M06 T1 S15000 G00 X0.000 Y0.000 Z10.000 F6000 G00 X293.092 Y146.546 Z10.000 G00 X293.092 Y146.546 Z3.000 G01 X293.092 Y146.546 Z-2.000 F3000 G02 X38.466 Y245.513 R-146.546 F4560 G02 X293.092 Y146.546 R146.546 G00 X293.092 Y146.546 Z10.000 F6000 M30 carlos 2018/07/10

Reply： it is right! ( 2018/07/10 )

Message： Hello, I have a CNC machine to cut wood, she works with the ucancam V9.7 program, on the PC where the virus was infected (.LNK) and when I copied the files to the memory (pendrive) the machine did not recognize any cut file, to be able to eliminate the virus formatted the whole computer and the ucancam program was deleted, I reinstalled the program and when I file the files on the pendrive and I pass them to the cutting machine does not recognize any file, the cutting machine read the pendrive and there is no file stored in the memory, do not know if it is a problem of the program? or of the machine? I hope you can help me carlos 2018/07/09

Reply： you can check the nc file with notepad. ( 2018/07/09 )

Message： Does the ucancam work on Apple? LEV interieurbouw 2018/07/09

Reply： no. just windows ( 2018/07/09 )

Message： Hello! Why does my SN:M12-4-0223 dongle not work with ucancam v9 on Windows XP? The driver put everything correctly on the dongle is not lit green led. Руслан 2018/07/02

Reply： pls check weather you have installed the driver of dongle. ( 2018/07/02 )

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