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  1. Message： Hello, I have ucancam v10. When i try to import a dxf file, it wont show on the screen. What did i do wrong? With friendly regards. Frederik 2018/08/27
    1. Reply： pls check if it is in other layer. ( 2018/08/27 )
  2. Message： Hallo, we have dongle SN:M17-2-336 wherr we can find driver for Windows 10 on YT https://youtu.be/PadyjItsSRc?t=3m4s it is different name than in my windows10 Please provide support ASAP Sawron 2018/08/14
    1. Reply： when install ucancam , the last step is installing the dongle driver. ( 2018/08/14 )
  3. Message： i am a new user i have cnc1325A but i don’t have the software to run it so can you tell me which software will be use for operat this if you can provide this spotable software than please provide CNC 1325A COMPANY : Qindao suba cnc equipment co ltd (made in china) sajid 2018/08/03
    1. Reply： ucancam is suitable for you. ( 2018/08/03 )
  4. Message： I was having ucancam v8 but it’s not working any more. How can I download another one? youcef 2018/07/27
    1. Reply： V8 is too old. it is out of service. ( 2018/07/27 )
  5. Message： I have just purchased Ucancam V11 which I am finding MUCH MUCH better than V8. I would like to put the tool settings I have entered in my main computer to another computer at home so I can do tool path settings from home. I know where the “ToolLib” file is but I do not think that is where the tool settings are being stored as the file does not update & when I copy & paste it into a different computer the tools have not changed on the new computer. Could you please tell me where the file is for the tool settings so I do not have to enter the tool settings manually on all my computer? Thank you. Warren Eames 2018/07/17
    1. Reply： pls check menu “help”->”Open App Data Fold”, you will see toollib_en.db ( 2018/07/17 )
  6. Message： Please if I insert the dongle it does not detect on the windows XP Sem Annafi 2018/07/12
    1. Reply： pls check you have installed the drive of dongle. ( 2018/07/12 )
  7. Message： hello, can help me get a solution, my machine does not read the nc files that are on the pendrive carlos 2018/07/12
    1. Reply： you can read the nc file, if it is right, you need contact the machine manufacture. ( 2018/07/12 )
  8. Message： Hi i Have V10.7 can install the software it keeps on giving me a ERROR – “couldn’t utilization, ERROR 0” Please advise Regards Eduan 2018/07/12
    1. Reply： this massage was not from ucancam. and you can also try Ucancam V11. ( 2018/07/12 )
  9. Message： Please when I install the Ucancam v9 software they gave a notification that dongle not found. what should i do? Sem Annafi 2018/07/11
    1. Reply： pls ckeck weather you have installed the driver of dongle. ( 2018/07/11 )
  10. Message： please can you tell me the site where i can get ucancam v8 software Sem Annafi 2018/07/11
    1. Reply： V8 is too old , it is out of service. ( 2018/07/11 )

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

Contact us

Add：Room1016, No.33 Suzhou Street, Haidian District, Beijing, China
Tel：010-82684988 82684926
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Email：sales@ucancam.com

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