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  1. Message: Hi dear , We have problem on USB (SN:WM-9070477) motion adapter was not working with our machine , Do you have any solution for us Rathana Chhun 2019/02/27
    1. Reply: hi is there any message from PC ? ( 2019/02/27 )
  2. Message: Hi, I had bought the new ucancam V11.2-180825 with rotary Axis. I could not find the user manual in the CD. Could you sent me a soft copy. I also have some problem with my post processor for my milling and router. Router with 4 axis : Model Omni 1325 (Syntec 6mb) Milling Machine : Z-Mat VMC600E GSK CNC 980MDi Could you help. Thanks Choi Siew Pheng 2019/02/20
    1. Reply: pls check help document ( 2019/02/20 )
  3. Message: Greetings what is the difference between Standart and Professional version? Is it clearly explained on the site and I missed something? thanks Walter 2019/02/13
    1. Reply: Ucancam Pro = Ucancam Standard Version + Waveboard + Surface\Relief ( CAD&CAM ) + Interactive Nesting.   ( 2019/02/13 )
  4. Message: Please tell me! Is it possible in a standard database of vector images, when adding their vector images, to give them a name? If not, is it possible to create it in the next version of Ucancam? AlexRU 2019/01/31
    1. Reply: Hi I am not clear what you mean, pls detailly. ( 2019/01/31 )
  5. Message: hello…why when I draw an object, then put the thumb drive in pt22 controllet, its not cutting the correct size?? It is cutting the part 200 percent plus the size I need. And thanks for help above, but when I save in ucannest v10, it doesn’t give me NC as a save as. DXF, EPS, or PLT are the options. Does the hand controller convert to NC or G code, or do I need to convert it to NC or G code to run correctly?? thanks alot bill corder 2019/01/29
    1. Reply: you need create path, then output the path as nc file. ( 2019/01/29 )
    1. Reply: pls check ( 2019/01/28 )
  6. Message: I need to perform a ramp machining, only on one side of the part, starting at 25mm starting and getting at 19mm final measurement at a distance of 400mm in length, how can I perform this procedure? jobi 2019/01/25
    1. Reply: profile toolpath -> ramp. ( 2019/01/25 )
  7. Message: I have ucancam v10. I would like to know how to import files in 3D, since there is no such option JOBI 2019/01/24
    1. Reply: to import 3d files , you need ucancam pro version. ( 2019/01/24 )
  8. Message: If I get dxf files from friends and download into my computer, how do I get them to work with UCANNEST VV10. And when I create a drawing, is the only option to save with UCC, and will the UCC file on the USB run the program on my CNC plasma machine (baleigh PT22). You have a lot of tutorial videos on your site, but not any covering drawing saving, importing, exporting, etc. Could you make some to help dummies like me….Thanks a lot…bill bill 2019/01/24
    1. Reply: you can import dxf file into ucancam. after create the drawing, you need create the toolpath from drawing. and output the toolpath as nc file for your machine. ( 2019/01/24 )
  9. Message: Please help, no matter what file I load or what objects I draw my “align to TOP” tool is greyed out in the menu. How do I fix this or what am I doing wrong? This is not file specific as I am getting this with every single file I use. Jake Oliver 2019/01/18
    1. Reply: thanks for your bug report. we have fixed it and release new version. ( 2019/01/18 )