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Message： Hello, after udating to latest version of Ucancam Standard v 11.3 i found a problem. In menu there is no “scale object” functio availible, Best Regards Lucas LakeMaster 2019/08/20

Reply： this menu wased deleted in v11.3, now you can scale the object int the design central. you can input : dx * scale, or dy * scale. ( 2019/08/20 )

Message： Hi I hv purchase V10 pro Can I update it to the latest. And for the rotary is a module to add with the existing and how much it cost. Rgds Dilmohamud 2019/08/05

Reply： hi you can download ucancam pro v11 for upgarding. about the price of Rotary Axis Version , you can check http://www.ucancam.com/purchasing.asp ( 2019/08/05 )

Message： v11 Design Central panel is too small for Toolpath Output. It is very difficult to order and review toolpaths. Can you add button so toolpath listview can pop out or be resized by user please? v10 had a better and safer Toolpath experience. MaxPerf CNC 2019/07/31

Reply： what is your video reselution of pc. if too big, you can reduce it. ( 2019/07/31 )

Message： my files are not being saved as NC. and cannot be read by my pt22 plasma table nick 2019/06/25

Reply： you need create the path, then output the path as nc file. ( 2019/06/25 )

Message： Hi. Is there any option to make object combined from few difrent paths ex. area cleaning and profile manchining and then locate them on renament by using auto nesting? I,ve got problem with it because regenerating toolpath after grouping or nesting doesn’t work. On the other hands making again new toolpaths takes a lot of time. Patric Dulmanski 2019/06/19

Reply： Hi , we are not very clear what you mean, you can send a sample to tech@ucancam.com so that we understand . ( 2019/06/19 )

Message： Hii… why i can’t use the program ucancam v10, i open the program a warning appears the dongle not found! (help me please :D) kevin darussalam 2019/06/17

Reply： if you use V11 dongle. you can not run ucancam V10 ( 2019/06/17 )

Message： Hello we have been using UCANCAM V9 for a while and it has been great bar a problem with crashing when working with lines purchased V10 but did not like menu changes so have continued with V9 both V9 and V10 installed fine. We have just purchased a copy of UCANCAM V11 to try it out. but keep getting an error when trying to start program “Failed to create empty document” do you have any idea what might be the problem. kind regards Martin Dickinson martind@visionon.net wanted to see how V11 was martin 2019/06/14

Reply： your dongle is not matched with the ucancam version. ( 2019/06/14 )

Message： Hi, I need to know how to skip move x0 y0 z10 in every .nc file which i made. Want to make zero on machine in my x0 y0 z10 but skip the move to this points and start from first point where I am machining, wasting time for me. Ucancam v11 standard. Conrad 2019/06/11

Reply： you can add the command :RAPID_XY_Z<0> in post processor. ( 2019/06/11 )

Message： I need ready made dxf files for wrap door designs for use on cnc machine IMRAAN 2019/06/10

Reply： i am not clear what you need, you email the image to tech@ucancam.com ( 2019/06/10 )

Message： When I group multiple vectors into ucancam v11, it’s broken in version 8, this problem could not resolve this problem. Thank you In ver 11.3-190429 Text broken There was no problem with version 8, please fix the software problem I can send video to what address Morteza 2019/06/03

Reply： Hi we can not understand your question. pls send more detail infomation to tech@ucancam.com ( 2019/06/03 )

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