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  1. Message： I have version 11 ucannest software. It is not allowing me to use the Fillet option to round my corners of my drawings, or actually any of the tools in the Node editing bar for that matter. What am i doing wrong? Eric Maser 2020/06/04
    1. Reply： you need select the node to filliet firstly in the Node editing ( 2020/06/04 )
  2. Message： hi i am using Ucannest V10 i have downloaded newer version on a different computer as my old computer is not working correctly and new computer says “dongle not found” gareth bettinson 2020/05/25
    1. Reply： pls find the ucancam fold on your PC, and sub fold “drv”, to install the driver of dongle. ( 2020/05/25 )
  3. Message： iam using v11 ucancam every time i do output the result is bigger than the drawing please help Cloud 2020/05/21
    1. Reply： pls uninstall all version of ucancam, and reinstall again. ( 2020/05/21 )
  4. Message： I’ve somehow managed to hide the drawing tool bar any help to get it back thanks George 2020/05/16
    1. Reply： menu-》view-》toolbar:hide toolbar,and show tool bar. ( 2020/05/16 )
  5. Message： Before : i used win xp and u can cam v8. I upgrade to win 7 32 bit After : i try install v.9 and v11. But always dongle is missing. Can you solved that please Eka 2020/05/15
    1. Reply： Hi ucancam v8 dongle can not support ucancam V9. ( 2020/05/15 )
  6. Message： how to use .stl file on uncancam software? Chen Meng 2020/05/11
    1. Reply： Ucancam Pro version can import .stl file. ( 2020/05/11 )
  7. Message： hi , install program and have error de driver no found. mi sn: is sf14-1-002ve+ I have version pro ricardo 2020/05/07
    1. Reply： pls install the driver of dongle. check the folder of ucancam. and search sub folder”drv” ( 2020/05/07 )
  8. Message： when i take n clipart from my gallery and i make it 100mm by 100mm and i go to the machine it cuts it dubbel the size and the same when i want to cut text out what can be wrong conrad 2020/05/07
    1. Reply： pls uninstall all versions of ucancam. and reinstall again. ( 2020/05/07 )
  9. Message： The company CENECO bought few years ago the UCanCam Pro V9 software and the dongle has SN SF13-2-008VE+. So, how can I get the update to UCanCam Pro V11? CTGE 2020/05/07
    1. Reply： Hi V9 dongle can not support Ucancam V11. ( 2020/05/07 )
  10. Message： Hi My programm worked very well. But today when I open my files I see black screen and tool path Please help Best regards Marcin 2020/04/16

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

Contact us

Add：Room1016, No.33 Suzhou Street, Haidian District, Beijing, China
Tel：010-82684926
QQ：747 843 889
Email：sales@ucancam.com

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