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  1. Message： I want downlaod Ucancam with serial number : WM13-1-0185 use for Windows10 64 bit Boyz 2021/01/25
    1. Reply： this software is about 9 years ago.and it is out of service now. ( 2021/01/25 )
  2. Message： Can I buy instructions for the Ucannest V10 software? I am using it with a plasma cutter and am just beginning. Please help! Don 2021/01/14
  3. Message： i have installed V11.5, but when i start the program, gives error ” FAILED TO CREATE EMPTY DOCUMENT” … how can i resolve that issue ? rgds Francisco Morais 2021/01/06
    1. Reply： Hi, your dongle is not mattched with ucancam version. ( 2021/01/06 )
  4. Message： in version V11 can we write in Hebrew, must we buy a special module? jaime 2020/12/29
    1. Reply： yes, you can ( 2020/12/29 )
  5. Message： dear beijing ucancame i would like to ask you if i loos my usb kes with activation , can i get another usb key if i loos it . thank you bouzouina 2020/12/25
    1. Reply： Hi unfortunnaltly the dongle is the license of software. ucancam run on dongle. the anothor dongle means the another license. if you lost the dongle , you need buy a new one. ( 2020/12/25 )
  6. Message： hello, i was using ucancam v8 in my old computer. now i have upgraded to a new system with windows10 64 bit. & i installed ucancam v11.5 in my new system, but it does not recognise my dongle and says “dongle not found”. do i need to buy a neew dongle for using ucancam v11.5? thahir 2020/12/21
    1. Reply： Hi , V8 dongle can not support ucancam V11.5 ( 2020/12/21 )
  7. Message： Sn: Yetkili Bende ucancam v9 ve ucancam pro v9 var. gayet memnunum. ancak bir haftadır, cam yapıp simülasyonyaptıktan sonra siyah ekran geliyor,bir türlü düzeltemedim. Yardımcı olursanız sevinirim. Sıddıka 2020/12/21
    1. Reply： ucancam have upgraded V11. normally this problem is related with video card. ( 2020/12/21 )
  8. Message： Hello Latest Ucancam standart (201117) don’t insert o0rigin point in beginning of a file it puts only Z coodrinate (general cnc postprocessor) Example: G90G17G21 M06 T2 S14000 G00 Z10.000 F10000 Lyubomir 2020/12/11
    1. Reply： yes, it don’t insert origin point in in beginning of a file so that Improve toolpath efficiency。 ( 2020/12/11 )
  9. Message： Hello, I have problems with the key, it no longer recognizes it and the message “the dongle not found” appears, Can I do something with the serial number? or do I have to buy another key Eduardo 2020/12/09
    1. Reply： pls make sure you have installed the driver of dongle. ( 2020/12/09 )
  10. Message： Hello good day, I have a problem with UcanCam Pro V11.5 software. When you want to modify the layer name, the software closes. Edwin Roberto 2020/11/30
    1. Reply： Hi， thanks for your bug report. we have fixed it. and upload the newest ucancam version. ( 2020/11/30 )

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

Contact us

Add：Room1016, No.33 Suzhou Street, Haidian District, Beijing, China
Tel：010-82684988 82684926
QQ：747 843 889
Email：sales@ucancam.com

Copyright@2022 Ucancam Team is based in Beijing of China