GuestBook

Your email address will not be published. Required fields are marked *

*

*

*

  1. Message: PlEASE HELP!!! I received your software with my Baileigh Plasma cutter which originally came with Ucancam V9 SN:PM14-2-0010 and after upgrading my computer I am trying to reinstall the latest version so that I may continue using your product like before. I downloaded the newest version but it does not work with my Dongle so can you please guide me through the steps to ensure it will work properly? Travis 2021/08/10
    1. Reply: Hi ,you need ucannest software.( not ucancam) ( 2021/08/10 )
  2. Message: Hi, could you help me please? we have in the V11 Standard version and i would like to know how can i know or where we can see the cut time of the piece. Thanks in advance Mir 2021/08/04
    1. Reply: menu ( 2021/08/04 )
  3. Message: Hi there, ucancam gives me an error in setting position y of origin, please reset James 2021/07/22
    1. Reply: the value is not valid. ( 2021/07/22 )
  4. Message: hi im looking to do a engraving 2x the length of my machine.i keep being told about tiling but i have to lease a program to do this . is there a way of doing this in ucancam robert 2021/07/19
    1. Reply: yes. ( 2021/07/19 )
  5. Message: Hi My dps controller is not reading my general cnc output file please help Ucancam V9 Pierre 2021/06/22
    1. Reply: you can modify the post processor to fit for your dps controller ( 2021/06/22 )
  6. Message: I am trying to Download the V11 on my Surface Book 3 windows 10 but it says it cant open ini file. I can download off my disc onto new CPU but I want to get the current version. It also says dongle not found. What version do I use under download Page. It has Download 1 and 2? It is for a Plasma Machine from Baileigh and my CPU is Windows 10 64bit Robert 2021/06/15
    1. Reply: pplease send the screen capture to tech@ucancam.com so that we can make sure. ( 2021/06/15 )
  7. Message: Hello, I have Ucancam V11 which I use on Windows XP & Windows 10. When I save from XP I can open the file in Win 10 but if I save a file in Win 10 I can’t open it in XP. Can you help please? Regards Warren Warren 2021/05/31
    1. Reply: Hi The newest ucancam version can not run on WinXP. maybe your ucacnam Version on WinXp and Win10 is diffrent. if I save a file in Win 10 on higher ucancam version. you can not open it on lower version on WinXP. ( 2021/05/31 )
  8. Message: Hello, How can i put two different Profile Machinings (different cut depth) on one object (one dxf)? I’ve got one rectacle (which i want to be cut on 15mm) and few lines inside, which i want to be cut on 11mm. Krzysztof 2021/05/24
    1. Reply: I am not clear what you mean, toolpath can not be output as dxf file. ( 2021/05/24 )
  9. Message: I used Ucancam V.11 to post G-Code for CNC router.I want to know how to move to origin when finished program If i started add (200,-200). Mheepool 2021/05/24
    1. Reply: you can add coomand: PROG_TAIL ( 2021/05/24 )
  10. Message: Hello, I have a router, and I want to know if I can do gears, using the rotary device Martin Gomez Bogaty 2021/05/17
    1. Reply: if your gear accuraty is not too high, you can. otherwise you can not. ( 2021/05/17 )