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Message： Hiya, I asked about post processor for Anderson Stratos cnc machine. I have a post processor that the machine used with Alphacam; can you use that to create a Post Pro for Ucancam? Where can I send the file to? OR, do you want a Gcode file that the machine has used in the past? Babby 2021/11/08

Reply： pls send 2 files to tech@ucancam.com ( 2021/11/08 )

Message： Have you got or has anyone used Ucancam with a Anderson CNC machine? Would be nice to have a post processor for it 🙂 Bob 2021/11/05

Reply： if Anderson CNC machine support G code. we can config it for you. ( 2021/11/05 )

Message： Our company deals with stone processing. We have a cnc machine that worked with Ucancam V8 software. Unfortunately the pc is corrupted the program cannot be restored and the installation cd is no longer readable.We have an dongle for V8. Please allow me to download Ucancam V8. Majti 2021/11/01

Reply： V8 is too old, it is out of service now. you can buy V11.5 from http://www.ucancam.com/purchasing.asp ( 2021/11/01 )

Message： Previously my customer is a V8 version user. Due to compueter upgrade, recently my customer have purchase a new V11 standard version to install on new computer. Installation is successfully. We found problem when we use V11 ucancam to open existing file from V8, it show bad format and can not open. How should we solve this? CL 2021/10/28

Reply： Hi V8 is too old . you can save drawings in V8 as dxf file. then import dxf to V11. ( 2021/10/28 )

Message： Hi, I Have a Ucannest V10 dongle which is working fine for windows 7, I’ve recently received a window 10 laptop and have installed the software but have issues with the dongle drives. Our IT team have found that the drivers aren’t trusted in our machine. Could you please provide us the setup file which are in a trusted list for Win10 drivers. Many thanks Karl 2021/10/26

Reply： Hi we have run Ucannest on Win 10 . it is no problem. no trust problem. ( 2021/10/26 )

Message： hi i want dongle for my ucancam please Where to buy? AWS 2021/10/15

Reply： Hi , you can buy from http://www.ucancam.com/purchasing.asp ( 2021/10/15 )

Message： Hi Team, I have Ucannest V10 dongle which is working fine for Window’s 7 machine but recently I had received Win10 laptop in which I am not use my Device. On investigation with our IT team, it is found that these drivers are not trusted driver list in machine. Can you please provide us the setup file which are in trusted list of Win10 drivers Mohit 2021/10/11

Reply： Hi the ucannest driver for win7 and win10 is same. ( 2021/10/11 )

Message： Hello, I have a problem with generating toolpath. Sample of my problem: I want to drill a hole at X10 Y10, but after generating toolpath in program i see X21,1 Y21,1. Whats going wrong? UCCuser 2021/09/22

Reply： pls uninstall ucancam. and install again. ( 2021/09/22 )

Message： I have Ucancam V9 running on my Windows 7,32 bit system.I need to upgrade my system to Windows 10,64 bit, can I install the same Ucancam V9, will this work. James 2021/09/22

Reply： if your dongle can work on Win7 32 bit system. it is no problem to work on Win7 64 bit ( 2021/09/22 )

Message： hi i have a problem with software, dongle not work.when i open the program he said the dongole is not fond but the dongole is actually in the computer Please send me software coincident with my dongle key. I have Ucancam V9. My Dongle Key is SN:M13-4-0485 if there is another solution please advise me mohamad 2021/09/22

Reply： your dongle is not matched with ucancam version. ( 2021/09/22 )

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