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  1. Message： Is there a tutorial or information on how to bridge (or add tabs between small pieces) in V11? The help video is from something previous and has a very different interface. Lavrans 2022/05/10
  2. Message： i have a ucancam V12 i want to follow the tutorial on this page: http://www.ucancam.com/training3.asp 07.Auto path but i cant find the Path(P) menu how can i display the menu? thanks simon 2022/04/18
    1. Reply： Hi this function is for ucannest, not for ucancam. ( 2022/04/18 )
  3. Message： hello, ucancam version 12 standard. the align key (ALT) when clicking on object (for example square or rectangular does not work) (the physical key itself is in working condition) is there is a workaround for this issue? additional information: operating system: widows 11 (with latest security updates installed) CPU: i7-10510u ram: 16gm operating system language: Hebrew, english simon 2022/04/11
    1. Reply： Hi, thanks for your report. we have checked the align command. this command need 2 or more objects to be selected. ( 2022/04/11 )
  4. Message： UCanCam V11 crashes when attempting to import .dfx file. Why? Lavrans 2022/04/07
    1. Reply： pls send your dxf file to tech@ucancam.com so that we can check it. ( 2022/04/07 )
  5. Message： Hi is there a iOS version available? Tony 2022/04/07
    1. Reply： no. ( 2022/04/07 )
  6. Message： Pls my ucancam v11 standard sn 22-1-035 does not write arabic \I mean arabic lang font can help me الكتابة بلغة عربية George Frossin 2022/03/31
    1. Reply： it is no problem. you make sure your windows system have arabic font . and select arabic font in ucancam when enter text. ( 2022/03/31 )
  7. Message： Pls my ucancam standard sn 22-1-035 does not writearabic can help me George frossin 2022/03/25
    1. Reply： sorry! what do you mean “writearabic “? ( 2022/03/25 )
  8. Message： im using ucancam for my cnc but when i load a project in plt format it only spins at one position then it stops? what might be the problem and whats the solution? thom 2022/03/25
    1. Reply： what is your nc code or ucc file(include toolpath)? ( 2022/03/25 )
  9. Message： We started with ucancam v10 and now v12 is out, how do we move the tool database over to the new program? Just moving ToolLib_en.db doesn’t seem to work. Claus I 2022/03/18
    1. Reply： you can run V12. and click menu , then copy ToolLib_en.db in V10 to override the same name file . ( 2022/03/18 )
  10. Message： where can i get a dongle for the v12 version? jose 2022/03/18

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

Contact us

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Email：sales@ucancam.com

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