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  1. Message： Hello I want to enable the option of aria clearance or 3D corner engraving, but I want the tool to pass a distance along each line of the path nedelcho 2022/08/08
    1. Reply： Hi I am not clear about “to pass a distance along each line”, can you send a picture to tech@ucancam.com to describle it? ( 2022/08/08 )
  2. Message： My ucancam dongal is not working in properly change my dongal and new dongal perches process Vijay Kumar jangid 2022/08/08
    1. Reply： what is your dongle serial No.? ( 2022/08/08 )
  3. Message： Good Day Can i use v12 software with a version 11 dongle? pierre 2022/07/29
    1. Reply： yes, if Version V11 dongle , it is no problem. ( 2022/07/29 )
  4. Message： I have a ucancam pro v9 when installing it the message “failed to create empty file” appears. What can I do to solve it? Thanks César 2022/07/29
    1. Reply： “failed to create empty file” mean your dongle is not matched with ucancam software version. ( 2022/07/29 )
  5. Message： hello when i open ucancam, everything is black and i can not work. do you know how i can fix this and why it is happening? thank you amani 2022/07/27
    1. Reply： you can chang the background color in menu -> ( 2022/07/27 )
  6. Message： Hello, I’m trying to import a 3D DXF file but it doesn’t work. What specific format do I have to use for UCC? sebfrost 2022/07/27
    1. Reply： for 3d dxf file , you need Ucancam Pro version. ( 2022/07/27 )
  7. Message： Hello admin, v11 standard i install on new computer and have problem with: toollib is missing,cannot save file, and cannot select Post Processor in toolpath output menu. Do you have any solutions? Thankyou Denny 2022/07/26
    1. Reply： there are mutil ucancam versions on your PC.before install new ucancam. pls unintall the old ucancam version. or install ucancam V12. ( 2022/07/26 )
  8. Message： Witam Mam pytanko potrzebuje wyfrezować prosty odcinek frezem palcowym na głębokość 3 mm. W tym od punktu początkowego frez schodzi po rampie kont 45 stopni na odcinku 30 mm, dalej jedzie prosto zagłębiony na 3 mm przez 200 mm i wychodzi pod kontem 45 na odcinku 30 mm. Proszę o jakieś wskazówki. pracuję w programie UCancam V11. Pozdrawiam Potr 2022/07/01
    1. Reply： you can use : :ramp , and for decend 3mm, after create toolpath, you can use , node edit, add node for decending. 3mm. ( 2022/07/01 )
  9. Message： We have a problem with the drivers. I added a new user to the computer with the software and drivers installed but it seems to be an error that there are no drivers (previously it worked properly) and one of the users who previously everything worked received new hardware on which there are no drivers, although the software was installed from the old computer. We have 3 keys and there is no problem with the license MM 2022/06/14
    1. Reply： pls check wether use windows pro version, and your new user have o limit right to use the driver of dongle. ( 2022/06/14 )
  10. Message： g4 dwell 100msec When ucancam is output, g04 x0.1 g04 p0.1 recognized by mcah3 It is cumbersome to edit every time. hong seungpyo 2022/06/06
    1. Reply： when create the drill toolpath, you can set the dwell time, after output the toolpath, you can see G04 code. ( 2022/06/06 )

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

Contact us

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Email：sales@ucancam.com

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