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Message： Hello. I am using a single line Font to carve text and i want the tool to go 1 time clockwise on the contour and then to go reverse anticlockwise, but no mather what i put (clockwise or anticlockwise) it goes clockwise! Can you please help Konstantin 2012/03/06

Reply： Hello, the single line object is not closed, so it doesn’t relate to the clockwise or anticlockwise, you can change the object direction to do reverse machining. ( 2012/03/06 )

Message： Hello dear gentlemen either: I want your help in solving my problem, company’s program ucancam has given us a CD, along with, but CD damaged and we need a copy of the program, exists and we have the key please help as reported to you our e-mail please contact us as soon as possible thank you very My Number Dongle SN: WM11-3-0105 I want virus free software please Shivakumar 2012/03/05

Reply： Hello, pls download the ucancam program from our website (www.ucancam.com->downloads->Ucancam Engraving Software V9) ( 2012/03/05 )

Message： ucancam v8 незапускается на windows 7 Anonymous 2012/03/01

Reply： Hello, Ucancam v8 can’t run in windows 7. if you want to run the ucancam in win 7, you need purchase or upgrade to the new version(Ucancam V9), pls contact with Email:sales@ucancam.com or MSN: ucancam@hotmail.com. ( 2012/03/01 )

Message： Sir, the machine is cutting more than given size i have used end mill 3mm dia. How to programme. I need to ut 23mm by 37mm on 150mm by 150mm plywood with 7 mm thi ckness. Kindly guide, thank you. Ok shivakumar 2012/02/29

Reply： Hello, Pls set the unit as mm in the system setting, then draw a rectangle with the size of 23mm by 37mm,do the Profile Machining with outside, set the depth as 7mm, save the toolpath, then cut it by your machine. ( 2012/02/29 )

Message： Hello, I use Ver 8 but recently I have been having a problem when I save a file. Until yesterday I had no trouble importing nc. files into USBConnect now when I try to open a new file the screen freezes and the CPU usage goes to 100%. If I open a file that I saved last week I have no problem, it opens immediately. Can you please give me some idea what might be different. Thank you M Evans Malcolm Evans 2012/02/23

Reply： Hello, pls send the nc file to my Email:tech@ucancam.com, I will check it, then reply to you. ( 2012/02/23 )

Message： hi could you please help me with the following,i am machiining kitchen doors with a pattern on how do i make the design change according to different door sizes. without having to do a drawing for every door.we are using v8 and nc studio for the cnc. thank you. lee 2012/02/23

Reply： Hello, You can copy multiple objects with “Array Duplication” function, then modify the size according to your needs. ( 2012/02/23 )

Message： I am using program ucancam 9 I can’t set the bar so that the bar is with cutting depths. Please if you can. Serega 2012/02/20

Reply： Hello, What is the meaning of “the bar”? Where Is the function? ( 2012/02/20 )

Message： My v9, 5ucancam have it no dongle SN: 10060089vz, Software is installed but not running. Please.Thank you saeed 2012/02/20

Reply： Hello, I have sent the solution method to your Email, pls check. ( 2012/02/20 )

Message： PLEASE LET ME KNOW WHERE I CAN DOWNLOAD UCANCAM V8, MY CD ARE CORRUPTED AND ON YOUR WEB SITE I JUST FOUND V9 ENIO 2012/02/06

Reply： Hello, pls tell me your dongle serial number, I will send the install files to your email. ( 2012/02/06 )

Message： I am in South Korea is IAM. Is there a Korean version of the program? Kim T.H 2012/02/03

Reply： uptill now there is not Korean version for ucancam. ( 2012/02/03 )

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