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Message： Hi,I have ucancam v9.6 .my prog. not run. The program gives the message “can not creat the empty document” and program close.dongle not problem.pls help me. FarHey 2012/04/19

Reply： Hello,Pls tell me your dongle SN. ( 2012/04/19 )

Message： Sir i have misplaced my CD of Ucancam V9 Engraving software english. I have the dongle with me but i don’t have CD.So you send me a CD of Ucancam V9 shiv 2012/04/17

Reply： Hello, pls download the install file from our website:http://www.ucancam.com/download.asp(Ucancam Engraving Software V9.6) ( 2012/04/17 )

Message： Dear sir My v9ucancam have it no dongle SN: WM11-1-0253 and my CNC machine controller is 4640 ADTECH (china) Please send us post file solahaei 2012/04/12

Reply： Hello, We do not know the control system of the manufacturers, please contact the machine manufacturer; or give me an example nc file for your machine. ( 2012/04/12 )

Message： hi,I bought a used CNC and received among other dongle to serial M1008001, I bought one at CNC says that is a soft but has ucancam cd and does not know which version is,because he used another software gravare.i want to know what software is dongle and how can I get software? dreava 2012/04/06

Reply： Hello，your dongle is for Ucancam Engraving Software V9 (standard version), you can download the new version from our website. ( 2012/04/06 )

Message： Hello, i have a dongle SN: M12-1-0195 man who give me that says it from ucancam wave board edition – i try to istall PRO version and run it – it wont’t work. Can you help me? Is this works with wave board option? Andrew 2012/04/05

Reply： Hello，your dongle is for Ucancam Engraving Software V9 (standard version), it doesn’t include the wave board, so if you want to do wave board. you need to use Ucancam Pro Software V9 (professional version). ( 2012/04/05 )

Message： Hi I have ucancam v9 and I can′t edith the path, the button “set start pt” looks like turn off, can you help me to edit the path my dong key is SN: M1009046 and my CNC is a SERON-1326, please help me. Hector Rodriguez 2012/04/01

Reply： Hello the “set start pt” function can be used in the Profile machining, and the node is not the start point. ( 2012/04/01 )

Message： new version ucancam V9.6, not import file eps format ( export coreldraw eps ).pls. help fatih 2012/03/29

Reply： Hello, We will check and correct it, tks. ( 2012/03/29 )

Message： PLEASE ILOST MY APPLICATION UCANCAM 8 CD WOULD YOU MIND A HELP WHERE CAN I DAWNLOADI IT MY I HAVE MY GONGLE USB PLEASE WITH MY RESPECTS MR BEN OMR 2012/03/29

Reply： Hello, pls tell me your dongle serial number, I will send you by email. ( 2012/03/29 )

Message： Hi, i have a Ucancam V9, trying to do NC files for a plasma cutting machine. Our CNC (START by Microstep) doesn’t accept negative values of R, and i don′t know how to modify the post processor in order to calcule the Radius of circles and arcs always in the positive side. Would you help me? thanks in advance! Hernan 2012/03/26

Reply： Hello, Can you tell me which manufacturer the machine you are using？you can selcet artisman2 when you save the toolpath, that values is not R, pls try. but we have ucannest software that is professional for plasma cutting machine. ( 2012/03/26 )

Message： I’m using Ucancam v8.0 program. I want to make 3D drawings, (eg http://www.ucancam.com / list.asp patterns such as the signs) I want to make it part of the CNC router. Would you help me. Thank you. Uludaz46 2012/03/23

Reply： Hello, you can use the Embossing Machining function in ucancam to do the signs. ( 2012/03/23 )

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