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  1. Message： Hello,Can’t get UcancamV8 to run on windoes vista. It was running on xp ok. dongle number is M-810-0542 Michael 2012/06/25
    1. Reply： Hello, Ucancam V8 can’t run on windows vista, it can run on windows 2000 or xp. if you want to run ucancam on vista or win7, you need upgrade to ucancam V9, pls contact with sales@ucancam.com. ( 2012/06/25 )
  2. Message： Hello,I use Ucancam V8, everytime I use project toolpath on surface, Ucancam goes down. No message, just end of all my work. J.Braan 2012/06/11
    1. Reply： Hello, pls reinstall your ucancam and try, then tell me your dongle SN. ( 2012/06/11 )
  3. Message： hello looking for help with managing UCANCAM V9, I’m from BOLIVIA. I have a CNC Router and I have several questions for 3D work. someone to contact me. fernando fernando 2012/06/11
    1. Reply： Hello, have any questions, please send E-mail to tech@ucancam.com. ( 2012/06/11 )
  4. Message： i import a drawing with the extension dxf and make some changes to go deep in the engraving but i can only save the program with extension ucc i need to tranfer in g code or dxf from ucancam to de nc studio i have ucancam v9 software fernando 2012/06/08
    1. Reply： Hello, first create a toolpath, then select the “toolpath->toolpath output” in the menu, save the toolpath as g code format. ( 2012/06/08 )
  5. Message： Hi, I have problem with my program importing the AL file announce error, and sometimes DXF files the same,please inform me whwt to do.thanks Hooman Ghomshei 2012/06/07
    1. Reply： Hello, pls save the files as low version format, such as AI3, DXF2000 or 2004. ( 2012/06/07 )
  6. Message： have the V9 ucancam program, it helps me to pieces in 3D or other version is needed? Ariel 2012/06/01
    1. Reply： Hello, the Ucancam Pro Software V9 (professional version) can create 3D surface and toolpath. ( 2012/06/01 )
  7. Message： Hi! Dongle has the following label:M-808-0413, Thanks in advance! Jusamus 2012/05/23
    1. Reply： Hello, I have sent the download address to your email. ( 2012/05/23 )
  8. Message： Hello! I have some problems running Ucancam v8. After installation, first time I start the program it works ok, but after that it sometimes doesn’t start at all (“Failed to create empty document”), or starts but for example “Toolpath” -menu is gone. I have installed it several times, always the same symptoms. I have version 8.18, maybe newer version works? Jusamus 2012/05/22
    1. Reply： Hello, please tell me your dongle SN, I will send you the newer version of ucancam V8. ( 2012/05/22 )
  9. Message： Ho all I have a router using the ucancam v9, but i dont have option to desing surfaces things like interior vehicles parts for my business, please could help to find a suply for the ucancam pro? Please could you confirm if the ucancam pro is in spanish to.Osmundo taboada Osmundo 2012/05/21
    1. Reply： Hello, Our sales manager will contact you by E-mail. Please check your E-mail. ( 2012/05/21 )
  10. Message： I have ucancam V9 and the dongle. I did a drawing and saved it but the toolpath is not activated, why? Max 2012/05/21
    1. Reply： hello, after drawing, create the toolpath, then select the toolpath, click toolpath->toolpath output, save it. ( 2012/05/21 )

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

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Email：sales@ucancam.com

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