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  1. Message： i’m sorry my dongle is not serial no. is SN:WM-10040225, the truth is SN: M11-2-0023 wibie 2012/09/11
    1. Reply： Hello, SN:WM-10040225 is for Ucancam V8 Waveboad, SN: M11-2-0023 is for Ucancam Engraving Software V9. ( 2012/09/11 )
  2. Message： Hi Sir，I have problem with my Ucancam v8 software. Can I download v8.22-WM-Eng.rar from the http://WWW.UCANCAM.COM? by th way I’m using M-7-0892 dongle key. please help me. HISHAM 2012/08/31
    1. Reply： Hello, pls download the ucancam V8.22 from “http://www.ucancam.com/V8.22-M-Eng.rar” ( 2012/08/31 )
  3. Message： I have Ucancam V9 Engaving Software and I have A problem That When I Do Shaded Simulation it stops working Gaurang 2012/08/27
    1. Reply： Hello, pls download “Ucancam Engraving Software V9.7 (35.8M)” from downloads page and upgrade your program. ( 2012/08/27 )
  4. Message： Hi dear friend, how about that program walks with Autodesk Inventor files ?? You can import files from Autodesk Inventor??Thanks a lot. Pablo 2012/08/22
    1. Reply： Hello, which version of ucancam are you using? Ucancam standard version can import DXF format files, professional version can import stl, obj, and igs format files. ( 2012/08/22 )
  5. Message： I’ve succesfull installed the v9 but wen I run the program apearme this error code error 0xc0150002 emani 2012/08/21
    1. Reply： Hello, I have sent a file to your email, pls download and install it, that can solve the problem. ( 2012/08/21 )
  6. Message： i have windows 7 an my SN: WM11-2-0019 WHICH SOFTWARE DO I HAVE TO DOWNLOAD FROM YOUR PAGE Felix 2012/08/20
    1. Reply： Hello, pls download “Ucancam Engraving Software V9.7 (35.8M)” from downloads page. ( 2012/08/20 )
  7. Message： Dear Sir/Madam,Hello! I want to purchase your software to run in my CNC Router Machine which software will be suitable for my Machine, Kindly help me out, and also tell me the training I require to handle your software. Thanks& Regards,S.P.Gupta S.P.Gupta 2012/08/15
    1. Reply： Hello, we will contact you with Email, pls view your mailbox. ( 2012/08/15 )
  8. Message： hi my dongle sn:m11-4-0189 when I use it on a windows7 laptop is says”The dongle not found”. The green light is on. It has previously worked in one usb port, but have had to move it to another, but no more left now.Is there a way to get windows to forget that the dongle has been used in a port? Thanks Graeme Graeme Martin 2012/08/13
    1. Reply： Hello, pls try in another computer, make sure that the dongle has problem or you USB port? run the ucancam, you must use the USB dongle. ( 2012/08/13 )
  9. Message： Hello!1-I have Ucancam v9. How is install ucancam pro.my s/n :M11-3-0044 2-I have Laser cutting&Engraving maching .Do you have ucancam that outout code for this device. controller is Delta. FarHey 2012/08/10
    1. Reply： Hello, your dongle is for Ucancam Engraving Software V9 (standard version), it can’t run the ucancam pro version. ucancam can output Gcode, it has Post Processor, can set the format for your controller, pls give me a sample file to tech@ucancam.com, I will Config it for you。 ( 2012/08/10 )
  10. Message： I’m using Ucancam v9 on windows xp but it gives me “Failed to create empty Document” Error.Please assist. Clinton 2012/08/09
    1. Reply： Hello, pls tell me your dongle SN, and reinstall the program and try. ( 2012/08/09 )

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

Contact us

Add：Room1016, No.33 Suzhou Street, Haidian District, Beijing, China
Tel：010-82684988 82684926
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Email：sales@ucancam.com

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