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Message： I am using Kingcut X18 cnc engraving cutting machine, please how do I engrave letters when using area clearance it takes too much time to engrave. please what toopath path should I use. best regards Charles ofosu appiah (MD) BLEUMICH SIGNSG 2012/10/08

Reply： Hello, engrave letters, you can use the Profile Machining, 3D engraving, Midline Machining, But the effect is different. ( 2012/10/08 )

Message： Hello! I have ucancam v9. please tell me how design silk texture or wavebord. The menus is different in the Help.s/N :M11-3-0044 FarHey 2012/09/26

Reply： Hello, your ucancam is standard version, it doesn’t include the waveboard function. if you want to design wavebord, you need buy or upgrade the pro version. ( 2012/09/26 )

Message： Many thanks for your answer. Simon 2012/09/24

Reply： Hello, you are welcome! ( 2012/09/24 )

Message： about the parametric option is ucancam send the gcode with the parameter variable, (so i can change the parameter value on the machine controller) or its send it as numbers that cant be modify?? yaakov katz 2012/09/21

Reply： Hello, I can’t understand your mean, but the function has not released, it will be released in ucancam V9. ( 2012/09/21 )

Message： Hiya, Dongle Serial No. WM11-3-0006, This is for V9.31 Waveboard version. Would I be better to download V9.7? Can I download V9.7 using this dongle? And if so, Which download link? Cheers Simon 2012/09/21

Reply： Hello, your dongle can run ucancam V9.7, the download link:http://www.ucancam.com/V9.7-WM-Eng.rar ( 2012/09/21 )

Message： Sir I have Dongle version V 2.2 with Dongle no. M-7-0773. So i am unable to use my dongle with UCANCAM v9. please help is there any option of upgradation? Raman 2012/09/20

Reply： Hello, your dongle is for ucancam V8, it can’t run ucancam V9,so if you want to use ucancam V9, you need change your dongle. ( 2012/09/20 )

Message： i have dungle for ver 8 but no ticket on the dungle(but it work perfect) can i send it to you and upgrade for ver 9 pro? yaakov 2012/09/17

Reply： Hello, We will contact you by Email, pls check your mailbox. ( 2012/09/17 )

Message： i have dongle SN:M-9120806, i lost the software CD, can you please send me the link to download the appropriate software version. my work is stopped because of it.thanks Rami 2012/09/17

Reply： Hello, the link is “http://www.ucancam.com/V8.22-M-Eng.rar” ( 2012/09/17 )

Message： This helps me a lot! J.Braan 2012/09/17

Reply： Hope you solve it asap. ( 2012/09/17 )

Message： Hello,I bought Ucansign V9 sn/: TF 12-2-0001 to cut stickers on my home made stickercutting machine, but can you tell me what signals Ucansign puts on wich pinnumbers of the LPT port? Thank you. J.Braan 2012/09/14

Reply： Hello! about the pinnumbers of the LPT port problem, you’d better consult the machine manufacturer ( 2012/09/14 )

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