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¡¡¡¡Message£ºHi, I got a CNC machine that brings your software Ucancam V8, but i can not use  
it because when I run it displays the following error: Failed to create empty  
document.I tried to install it on three different computers, all with windows XP  
without any anti-virus installed.Please I need help pls reply as soon as¡¡Ayubpakistan2010-9-27 18:55:11
¡¡¡¡Reply£º
¡¡¡¡Hello! I have already sent the solution to your mailbox, pls check.(2010-9-28)

¡¡¡¡Message£ºthank you for your answer0 my dog N°TFY-801-0249 thank you ¡¡NabilAlgeria2010-9-19 20:15:53
¡¡¡¡Reply£º
¡¡¡¡hello£¬I have sent the installation file to your mailbox, please check.(2010-9-20)

¡¡¡¡Message£ºI have buyed a cnc router and UCANCAM V8 WHEN I TRY TO INSSTALL UCANCAM I HAVE  
THIS ERROR MESSAGE " CAN NOT OPEN FILE "????????.DAT "please help me * i have the dog key¡¡NabilAlgeria2010-9-18 1:39:09
¡¡¡¡Reply£º
¡¡¡¡Hello, maybe your software is not English version? pls tell me your dongle serial number, I send you an english version.(2010-9-19)

¡¡¡¡Message£ºHello, I use Ucan CAM 9 (licenced). All works good, but everytime, when I start Toolpath  
Shaded Simulation, program crashes down. Toolpath Walk simulation goes without problem. 
I work with notebook HP with Intel Core CPU 2.1 Gh, 3GB RAM, NVIDIA GeForce 8400M GS and  
Windows Vista Home Premium. I try another computer, and it makes the same. 
Can You help me? Thanks (please sorry my bad english)¡¡Andrej SpalSlovakia2010-8-30 14:35:19
¡¡¡¡Reply£º
¡¡¡¡Hello! This issue should be related to your graphics NVIDIA GeForce£¬We will According to the information you provided to check£¬We will contact you with results!(2010-8-30)

¡¡¡¡Message£ºdear sir how can i use ucancamv8 pro for laser cutting and engraving can u pse advise setting  
we are using mach3 fort post processor £¬thanking u in advance mike¡¡degidegi12010-8-30 10:05:33
¡¡¡¡Reply£º
¡¡¡¡Hello! what's your problem now? The Gcode generated by ucancam software is not compatible with your processor? What's the code do you need for you machine, please give details!(2010-8-30)

¡¡¡¡Message£ºHello, I have a CNC plasma cutting machine. Using Ucancam V8,I recently created a shape to cut 
and then downloaded it into the pendant. Program will not run. I get an error message 'FATAL ERROR  
ZHB BASE TRANSLATE.C 627'.Is this a mistake that I have made in Ucancam when creating the shape?  
Thanks¡¡BryanAberdeen, Scotland2010-8-27 18:12:34
¡¡¡¡Reply£º
¡¡¡¡Hello, create a processing path,and then save the path, Select Standard G code format options, If you can not run, pls set post. Now We have ucannest Software, that is specific Plasma software.(2010-8-30)

¡¡¡¡Message£ºI am trying to import dxf files to my ucancam v8 software but it is not being  
recognised,can you help?¡¡NigelEngland2010-8-5 17:57:24
¡¡¡¡Reply£º
¡¡¡¡hello Nigel , would you pls save the 'DXF'file into a low version such as 2000 or 2004 , and then just import it .If it still cannot be solved ,pls send the file to me . (2010-8-6)

¡¡¡¡Message£ºHi, I got a CNC machine that brings your software Ucancam V8, but i can not use it because 
when I run it displays the following error: Failed to create empty document.I tried to install  
it on three different computers, all with windows XP without any anti-virus installed.  
Please I need help¡¡Joao PauloBrasil2010-6-29 22:18:40
¡¡¡¡Reply£º
¡¡¡¡Dear sir Would you ple uninstall and reinstall the software or u may try on another computer. Then when you has installed , pls check the " Equipment supervisor "(My COMPUTER - ATTRIBUTE-HARDWARE- Equipment supervisor-Jungo)if the "Dog key"&"Windriver"are all available . If there is only the "WinDriver", then you may need to change for a new dongle. For more send me a messgae to : Sales@ucancam.com(2010-6-30)

¡¡¡¡Message£ºI bought a printer from the company cotek. They came with software version 8.7 ucancam.  
After I successfully installed. run error "The dongle not found". Can you please help me.¡¡thaiduong2010-6-30 3:38:54
¡¡¡¡Reply£º
¡¡¡¡Dear sir Would you ple uninstall and reinstall the software or u may try on another computer. Then when you has installed , pls check the " Equipment supervisor "(My COMPUTER - ATTRIBUTE-HARDWARE- Equipment supervisor-Jungo)if the "Dog key"&"Windriver"are all available . If there is only the "WinDriver", then you may need to change for a new dongle. For more send me a messgae to : Sales@ucancam.com(2010-6-30)

¡¡¡¡Message£ºhello;we are using ucancam v8.ı want to import the 3D drawing from solidworks or catia. 
can ı do this with ucancam ?¡¡aliALİ2010-6-26 14:30:16
¡¡¡¡Reply£º
¡¡¡¡Hello sir, sorry for my late reply. For your 3D drawings, only our Pro. Can be imported .Then if you are using V8 3D Engraving or Waveboard £¬the drawings cannot be imported . You can try our new version V9 Pro, which is composed of the original 3 kinds of engraving software. For more you may view our web or contact me via Skype or email of sales ,thank you ! (2010-6-29)


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